RoastNest vs Jam.dev
Jam is a browser extension that records a bug with console and network logs attached. RoastNest is an SDK your users report through. They solve different halves of the problem.
Checked on 18 September 2026. Prices change — every claim is sourced at the bottom.
The short version
Jam is for your team reporting bugs. RoastNest is for your users reporting bugs. Plenty of teams should run both.
Jam: One-click bug capture for the people who already have the extension installed: video, console, network and AI repro steps.
At a glance
RoastNest and Jam, feature by feature
| Capability | RoastNest | Jam |
|---|---|---|
| Who reports | Your end users, no install | Whoever installed the extension |
| How it installs | React SDK in your app | Chrome extension, iOS app, CLI |
| Works on sites you do not own | No | Yes |
| Console and network logs | Console logs and device context | Console, network, user events |
| AI repro steps | No | Yes |
| Ratings | Four types, inline or popup | Not offered |
| Referral program | Yes | Not offered |
| Free plan | 1 site, 50 feedback a month | 30 Jams a month, 5 creator seats |
| Entry paid plan | $19/mo for the team | $14 per creator a month, billed yearly |
What each one costs
List prices as of 18 September 2026
| Plan | RoastNest | Jam |
|---|---|---|
| Free plan | Free: 1 site, 2 members, 50 feedback and 250 ratings a month | 30 Jams/mo, 5 recording links/mo, 5 creator seats |
| Entry paid plan | $19/mo ($15 annual), 3 sites, 5 members | Team $14 per creator/mo billed yearly, unlimited Jams |
| Pricing model | Flat per plan, seats included | Per creator seat |
| Enterprise | Custom, contact us | Custom, SAML SSO and audit logs |
Where Jam is stronger
Nothing to add to your app
Jam works on any site the reporter visits, including staging, admin tools and other people's products. RoastNest only works where you installed the SDK.
Richer developer capture
Network requests, user events and AI-written reproduction steps. We capture console logs, page and device, not the network waterfall.
Made for the people who fix bugs
Recording links, transcription and backend logging are aimed squarely at engineers debugging each other's reports.
Where RoastNest is stronger
Your users will never install an extension
That is the whole point of an in-app widget. Jam's capture requires the reporter to have Jam.
More than bugs
Ratings on what you shipped, and a referral programme with conversion tracking, from the same SDK.
Flat pricing
Jam charges per creator seat. Our plans include the team, so adding a teammate does not change the bill until you hit the plan limit.
Open source and self-hostable
The SDK is open source and can post to your own backend.
Which one should you pick?
The honest split
Choose Jam if
the reports come from your own engineers, PMs and QA, and you want the deepest possible technical capture with AI repro steps.
Choose RoastNest if
the reports come from customers who will never install anything, and you want ratings and referrals alongside them.
Questions people ask
RoastNest and Jam
Sources
We checked these on 18 September 2026. If something here is out of date or wrong, tell us and we will correct it.
Try RoastNest on your own app
Free plan, no card, and every widget included. Ten minutes will tell you more than this page.